Utility Division

The utility division is located in the heart of City Hall. It handles the billing services for water, sewer, sanitation charges and irrigation assessments. The utility division consists of three employees: the Utility Supervisor, Senior Account Clerk, and an Account Clerk. The utility division is also the call center for City Hall and will be able to assist with most questions you have.

Start Service

Residential

The City of Jerome requires a new service application to be filled out in person. The items that are required are: a United States issued ID (e.g. driver's license, state ID card), a valid Social Security number and a $120 cash or credit deposit. All three items are required at time of application. New service is scheduled between the hours of 9 a.m. to 5 p.m.

Once you have made one year of on-time monthly payments you will receive your deposit back as a credit on your utility bill. Bills are mailed out on the 1st of each month and due the 15th of the same month. Residential deposits are broken down as follows:

  • Sanitation - $15
  • Sewer - $70
  • Water - $35

Jerome City Codes (13.28.050) and Ordinances 1093,1100,1101 require all utility billings (water, sewer, sanitation) to be established in the real property owners name only.

Commercial

The City of Jerome requires a new service application be filled out in person. A representative from the business needs to be present and have authority to sign documents on behalf of the company. Required items are: a United States issued ID (e.g. driver's license, state ID card), a valid Social Security number or tax identification number, and a $105 cash or credit deposit. All three items are required at the time of application.

After you have made one year of consecutive on-time monthly payments you will receive your deposit back as a credit on your utility bill. The bills are mailed out on the 1st of each month and due on the 15th of each month. Commercial deposits are broken down as follows:

  • Sewer - $70
  • Water - $35

Discontinue Service

If moving out of city limits and need to disconnect service, come to City Hall to sign an Off Order Form. Otherwise we have no knowledge of you moving, and services will continue to be charged in your name as the responsible party.

Other Services

If you are new to the area or will soon be, the following are some helpful phone numbers you may need: